Five Principles of Effective Communication
The problem with communication is the illusion that it has taken place. George Bernard Shaw
I'm sure this has happened to you: A colleague has just done exactly the opposite of what you wanted to do. How can it be, one wonders. I told him exactly what I wanted. Yes, maybe she told him, but he felt sure that you understand and agree that you take the measures necessary? Apparently not. The first principle of effective communication is toreceive appropriate feedback.
The second principle of effective communication is really in touch with the public in touch. It 'an error that the mere transmission of information is a communicative act, is not, especially given the current climate, in which everyone is drowning in information that drives us all fronts. To connect with the audience that you must address their different needs, as a partner, because communication is a two-way process. You must decide what you want the outcome ofCommunication must be: You try to inform, persuade, shock, praise, criticism, shame, please inspire, too? Whatever your goal, you must plan your message and the medium for the message, emotional and cognitive responses, which lead the audience will surely cause. And how do you know you've done? With feedback from the event, of course.
I learned the hard way. As part of induction for new staff, I was a manual with alloperational information they needed. As time is always short, I would go through the titles with them and tell them to study in their spare time. But no one had ever done. I was constantly with simple questions that have been bombed in this manual. But it was my fault. I have a very interactive session and followed that with further opportunities to examine and discuss the information.
The third principle of effective communication is to listen, andbe understood first. Send a message until you know what your needs of the public. If you have the quality of the work of a person are influenced by, for example, to do so, and not directly into an official warning. Find out first what is the perception of employees. Use active listening to really assess the situation. Formulate the words of the employee, for example, echo the last words of his sentence, asking them to say a little 'more if they are hesitant. In this way, if you find the family of aserious illness of a child or a serious financial problem, you begin to understand what goes on behind the poor performance. You can then decide on appropriate action.
The fourth principle is that communication means more than the surface meaning of words. You must be able to interpret messages from other people. This is just another form of feedback. Say you make an announcement and discuss your group information with you. They feel inhibited to shareopen, but the characters, why not show differences act overtly aggressive body language, the kind of words he uses, the tone of voice. Someone who is open to give you eye contact, leans forward and participate, answering questions, or are willing to help in any way. Those who will not seek it somewhere else, possibly the weapons, rather than using vague terms of language and the precise conditions.
The fifth principle is respected. I will not dwell ontop here, because it is very well ask who is the behavior of leaders in the world? But it seems that many of the problems of international politics that we experience are the result of a lack of respect for the other party. Of course, it would be nice if other nations do not want to develop nuclear weapons if they were democratic governments, if they are not religious fanatics. But we are not performing well, with the view that familiarity with Western leaders better. For communication with theWe want to convince, we must respect them. Just because I do not agree with us, but not bad or wrong. You have the cultural background and stories that have led to a certain action. Only through compliance with the hinterland, that we can expect to progress in cooperation. To translate to the workplace, you will only gain the cooperation of the staff if they know that do. If your communication is based on when you try to deceive people whenIgnore their needs and rights, you will see that you do not comply, and lose respect for you.
What does all this leave us? Simple to the point that when you're with communication problems, you can now begin to analyze where you are going wrong. What kind of feedback you allow? You understand how to appeal to the emotions of the people, their power of government? Understand what makes your audience tick? You tried to discuss their real life and what isimportant to them? And they are showing disrespect, trying to fool? With these questions as fully as possible, we are a very useful way to improve the performance of your communications go.
Thanks To : Prudential Insurance Casualty
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